Privacy policy
INTRODUCTION
Global KPO (“We”, ‘Our’) principal place of business at Piet Heinkade 55, 1019 GM Amsterdam, The Netherlands operates http://globalkpo.eu/ and https://globalkpo.nl/ (the “Website”). We are committed to protect the privacy and security of your (“ you”, “ your”, or “ user”) Personal data. We advise you to carefully read this Privacy policy, so that you are aware of how, where and why we are using your personal data.
This policy sets out the way in which we process your information when you use our website or other digital platforms in accordance with the General Data Protection Regulation (GDPR). This privacy policy applies to individuals visiting our Website and the information we collect through our website.
INFORMATION WE MAY PROCESS (“Personal Data”)
You can use most of this website without giving us any personal data. However, if you wish to take advantage of some of the more personalised services that we make available (such as signing up to receive our brochure, requesting a call back, applying for a position, leaving an offline message or contacting us), you will need to provide certain information. This privacy policy describes how we collect and use information collected through this site. Please read this privacy policy carefully.
This site is not intended for children under the age of 18.
We may collectdifferent information depending on how you use our website and how you interact with us. The personal data we collect via this site may include:
Identity information: Your name, organisation name and position.
Contact data: Your email and telephone details.
Technical data: Your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Usage data: Information about how you use our website, products and services, and any communications we may receive from you.
Marketing and communications data: Your preferences in receiving marketing and other communications from us.
Special categories of personal information
We do not collect any special categories of (i.e. sensitive) personal information about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).
MEANS OF PROCESSING INFORMATION
Personal data you provide to us: You may provide us with your identity and contact information; marketing and communications preferences; and usage data when you:
a. Download our brochure
b. Request a call back for services; or
c. Contact us in respect of our services, or leave an offline message.
d. Subscribe to our newsletters and updates;
e. Careers and job applications
Personal data we collect automatically
As you browse our website, we may collect technical data including your browser type, the Internet Protocol (IP) address used to connect your computer to the internet, and your browsing habits, patterns and preferences. Our website uses these “cookies” to collect information and to improve our Service. You can accept the cookies to be placed on your browser by clicking on the Allow Cookies button. You can find out more about which cookies we are using or switch them off in settings. For further details please see our website cookie policy.
USE OF PROCESSED INFORMATION (“Personal Data”)
We generally use the information to establish and enhance our relationship with our users for the following purposes:
Communication: We may use your information to administer and provide services you request or have expressed an interest in, to communicate with you in case of request for a call back, for sending newsletters, updates and promotional materials, for seeking your opinion and feedback and personalize and/or tailor any communications that we may send you.
Recruitment: If you apply for a position with us or we contact you for an available position, the process will involve our obtaining your consent to our use of your data for recruitment purposes.
Activity Tracking & Optimisation of website: We may use your information to track your activity on our digital platforms and tailor our website to your viewing preferences. We may use your information to operate, improve and maintain our site, to prevent fraud and abuse. For further information, please see our Cookie Policy.
Comply with a legal or regulatory obligation – In certain circumstances, we may need to retain or use your data to comply with regulations and/or the law.
SHARING PROCESSED INFORMATION (Personal Data)
We do not share your personal information outside of Global KPO, and do not sell, share, or transfer this information, except as set out in this privacy policy statement.
TRANSFERRING YOUR PERSONAL DATA
Your personal information will be stored on the secured systems owned or operated by Global KPO or those of our approved third party suppliers. It may be stored on servers located within the European Economic Area (“ EEA”), on servers located within countries approved by the EU and on servers located within countries not approved by the European Commission (“ EC”). Where your information is processed in countries not approved by the EC, We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. In general, we will retain your personal information for the length of time reasonably needed to fulfil the purposes outlined in this privacy policy (including for as long as need to provide you with our products and services), unless a longer retention period is required or permitted by law. We will also retain and use your information for as long as necessary to resolve disputes and/or enforce our rights and agreements.
DATA SECURITY
The security of your personal information is important to us. We have implemented appropriate physical, electronic, procedural and managerial procedures to safeguard your information against loss, unauthorized access, misuse or modification. We strive to use commercially acceptable means for protecting your information. However, no method of transferring data over the Internet or storing electronic data is completely secure. Therefore, while we strive to use reasonable and appropriate means to protect your personal information, we cannot guarantee absolute security.
If we become aware of a data breach and think that it may pose a high risk your rights, we will notify you without undue delay.
YOUR PRIVACY RIGHTS
We will respect your legal rights in relation to your data. Below are the rights granted to you as per GDPR and Global KPO is committed towards protection of the same:
Right to be informed
Right to access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent
In case you have any questions, comments or concerns about this notice/policy or wish to exercise any of the above mentioned rights, you can contact on privacy@globalkpo.com
CHANGES TO THIS POLICY
We may amend or modify this privacy policy from time to time. We will post any revised notice on this site, or a similar site that replaces this site. If you have consented to receiving our updates (or you are a current or former client), we will notify you of any changes. This Privacy Policy was last amended on 24 May 2018.